On this page I state my Ethics, my Terms and Conditions & my Disclaimer

Warm hugs to you all.

Caroline Palmy

General

Payment is expected prior to a reading or treatment. No services shall be rendered without advance payment.
One 10-minute Introductory Chat is free of charge per person contact me.
Minors need parental consent for a treatment. I do not knowingly read angel cards for children under the age of 18.
My readings focus on the person who I am reading for, so I do not do third party readings or healing (focusing on a person other than the one who I have the appointment with).

Disclaimer

The services I provide do not replace professional medical, legal, or financial advice. “Healing” in regard to the Angelic Healing sessions I provide may not cure or treat an illness, and is not intended to replace medical diagnosis or treatment – but is a complimentary form of therapy that is meant to be carried out in addition to any prescribed treatments or medications. If I feel that you need to seek out professional help in any of the matters you bring up in our sessions, I will advise you to seek an appropriate, licensed, and certified professional.

Confidentiality

The matters we discuss during our sessions are kept 100% private – between you and I. I will not share or disclose information related to your situation, questions, or health – nor will I share what messages the angels have for you with anyone.

The only reason I would break confidentiality is if you were to mention that you intended to harm your self or another person.

Angel Readings

Please note I do NOT perform 3rd person readings (focusing on another person). I feel that you are valuable enough to get to know all the answers to questions regarding YOUR life, and the energy of a reading would be related to you.

If you’d like to gift someone a reading, I am happy to oblige. When you pay, please state that the payment is for a gift and also include the name of the person who will be receiving the gift. The recipient will need to contact me with his/her questions, and I will only give the reading to that person, directly.

I also offer gift vouchers. I can send you a little PDF with the Reading stated you purchased (eg 30 Minute Skype Reading), if you like.

E-mail readings

Once I have received payment and your question(s), I will send you a confirmation via email. The confirmation email will include a timeframe in which you can expect the reading to be sent.

Email readings are generally sent within 3 to 5 business days.

Skype Readings

Once I have received payment, I will send a confirmation email and schedule your appointment for our Skype Session.

If you need to reschedule, 24 hours advanced notice is required. If notice is not given at least 24 hours prior to the start of our session, the session will be charged in full and no second/make-up appointment granted.

I will call or Skype you at the pre-arranged date and time. If I am not able to reach you at our scheduled time, I will try once per minute for 10 minutes. If I cannot reach you, then the session will be considered cancelled without notice and no refund will be issued.
If you are running late, the session will end at the pre-arranged time. The session will not be extended because of your delay.

There will be no refund given or second appointment scheduled if you miss your appointment time. (a.k.a. “no show”)

Technical issues will be dealt with on a case-by-case basis. Meaning, if there are gross technical issues on either part that hinder the meeting, a different appointment time will be set. If, however, the technical issues are minor, no make-up appointment will be granted.

Angelic Healing

Please note that I do NOT perform 3rd person healings without the consent of that person.

If you’d like to gift someone a healing session, I am happy to oblige. When you pay, please state that the payment is for a gift and also include the name of the person who will be receiving the gift. The recipient of the gift will need to contact me to discuss his/her specific needs.

I offer gift vouchers.

I will call or Skype you at the pre-arranged date and time. If I am not able to reach you at our scheduled time, I will try once per minute for 10 minutes. If I cannot reach you, then the session will be considered cancelled without notice and no refund will be issued.
If you are running late, the session will end at the pre-arranged time. The session will not be extended because of your delay.

There will be no refund given or second appointment scheduled if you miss your appointment time. (a.k.a. “no show”)

Technical issues will be dealt with on a case-by-case basis. Meaning, if there are gross technical issues on either part that hinder the meeting, a different appointment time will be set. If, however, the technical issues are minor, no make-up appointment will be granted.

Remote sessions

Once I have received payment, I will send a confirmation email that will contain questions about your healing session.

I generally perform remote sessions within 5 working days of payment. I always ask your higher self to deliver the healing to you when it is best for you.

Skype Healing Session

Once I have received payment, I will send a confirmation email and make an appointment for our Skype Session.

If you need to reschedule, 24 hours advanced notice is required. Otherwise, the session will be charged in full and no second/make-up appointment granted.

I will call/Skype you at the pre-arranged date and time. If I am not able to reach you at our scheduled time, I will try once per minute for 10 minutes. If I cannot reach you, then the session will be considered cancelled without notice and no refund will be issued.

*Please note that it is advisable for you to prepare yourself for a healing session. You should take about 15 minutes to calm down, meditate if you can, and concentrate on breathing. A healing session is more effective if you are prepared.

 If you are running late, the session will end at the pre-arranged time. The session will not be extended because of your delay.

There will be no refund given or second appointment scheduled if you miss your appointment time. (a.k.a. “no show”)

EFT

Skype EFT Session

Once I have received payment, I will send a confirmation email and make an appointment for our Skype Session.

If you need to reschedule, 24 hours advanced notice is required. Otherwise, the session will be charged in full and no second/make-up appointment granted.

I will call/Skype you at the pre-arranged date and time. If I am not able to reach you at our scheduled time, I will try once per minute for 10 minutes. If I cannot reach you, then the session will be considered cancelled without notice and no refund will be issued.

If you are running late, the session will end at the pre-arranged time. The session will not be extended because of your delay.

There will be no refund given or second appointment scheduled if you miss your appointment time. (a.k.a. “no show”)

Meditation group

In Person:

After you sign up, you will receive a confirmation email with the date and time information you need.

If you are not able to attend, please cancel 24 hrs in advance, as I prepare the room for all participants.

Payment is collected, in person, prior to the meditation. Please have the correct money ready, as it saves time and effort.

If you confirm your participation, you are expected to attend. It is a common courtesy.

Space will not be held in future meditations for those who make a habit of not showing up. Trust is sacred.

Facebook or Skype groups

Payment is expected prior to your confirmation email being sent and will be collected via PayPal

If you are unable to attend and cancel at least 24 hours in advance, you will be eligible for a refund. Those who do not cancel will not be refunded their payment.

You will receive a confirmation email that outlines the details of the group and also contains the call information. You will be expected to call in at the appropriate time.

In the event of a technical issue, a make-up session may be organized.

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